Stop bundle subscribers from churning at the
contract reset.
Bundle subscribers churn after the contract reset window. We score plan-fit, usage trends and bill-shock signals and personalise retention offers by segment.
Retention Intelligence
Vertical-Specific Signals
ARPU lift
CSAT after intervention
The Telecom Advantage.
ChurnGuard for Telecom is a subscriber-retention platform designed for regional ISPs and MVNOs. It identifies "At-Risk" bundles by monitoring network quality, billing spikes, and plan-fit signals before the subscriber calls to cancel.
The Challenge
Telecom churn is often driven by "Bill Shock" or "Service Friction." Once a subscriber files a port-out request (MNP), the cost to save them triples. Proactive retention—identifying a plan-fit issue or a series of outages and offering a credit *before* the complaint—is the only way to protect long-term ARPU.
The AI Solution
We ingest your billing and service logs (CDR/BSS) and score each subscriber against 15+ risk signals. If a subscriber on a 50GB plan is consistently hitting 90% usage but has experienced 2 outages, the AI flags them for a "Proactive Upgrade" call with a 1-month credit.
The Result
Lower bundle churn, higher ARPU, recovered acquisition cost.
AI Intelligence
Signals tracked for
Telecom.
"A regional ISP segments 5,400 subscribers; a targeted upgrade-with-discount offer cuts monthly churn by 1.7 percentage points."
Why ChurnGuard?
Stop using legacy tools for modern problems.
| Feature | ChurnGuard AI | Legacy BI |
|---|---|---|
| Prediction Accuracy | 92%+ | 40-50% |
| Setup Time | 60 Seconds | 3-6 Months |
| Telecom Playbooks | — | |
| Automated Actions | — | |
| PII Protection | Partial |
Stop the Telecom
revenue leak.
Upload your customer data and let ChurnGuard AI find the accounts you can save today. No code, no card.