AI-powered churn intelligence built for SMBs

Stop losing customers
you could have saved.

Upload your customer data. Get AI predictions on who is about to leave, why they are leaving, and exactly what to do — in under 60 seconds. Four specialised models. Any business type.

60s
Upload to insights
80–92%
Model accuracy (AUC)
5–10x
Typical ROI
20+
Business verticals

The silent revenue killer

Every month you wait, churn compounds.

Businesses lose 5–10% of customers monthly without noticing. By the time it shows in revenue, 60–90 days of churn has already happened.

30%

of MRR lost to preventable churn

80%

of retention effort wasted on wrong customers

5x

more expensive to acquire than retain

30–90d
Early warning window
60s
Prediction runtime
9
Deep analysis tabs
75%
At-risk revenue saved (avg)

Simple by design

How ChurnGuard AI works

No data science degree. No API setup. No 6-month implementation. Upload a CSV, get your action list in 60 seconds.

01

Upload

Drop any CSV from Stripe, Shopify, QuickBooks, Excel, or Google Sheets. Smart Data Mapper auto-maps your columns.

02

AI Predicts

LightGBM model scores every customer for churn probability. SHAP explains why in plain English. 80–92% AUC.

03

Prioritise

Leads tab ranks at-risk customers by Lead Score — churn risk × revenue × contactability. Know who to call today.

04

Act + Track

Click any customer for a ready-to-send WhatsApp, call, or email script. Track every outreach and measure real ROI.

Full retention platform

9 tabs. Every retention need covered.

No bolt-ons. No integrations needed. Every capability built into a single, structured analysis.

Tab 1

Overview + Risk Dashboard

Total customers at risk, MRR threatened, churn rate vs industry benchmark, data quality score, model performance (AUC/F1).

Tab 2

AI Intelligence + Playbooks

Top 5 churn reasons in plain English. Dynamic retention playbooks per driver — inactivity, billing, support, competitive.

Tab 3

Leads + Customer 360

Daily action list ranked by Lead Score. One-click outreach with Call, Email, WhatsApp scripts tailored to each customer.

Tab 4

LTV + NPV Modelling

Per-customer lifetime value with risk adjustment, NPV at 10% discount, segment breakdown (Enterprise/Mid/SMB).

Tab 5

Upsell + Cross-Sell

AI-identified upsell candidates with revenue uplift estimates, recommended products, and ready-to-send upgrade scripts.

Tab 6

Winback Campaigns

Re-engage churned customers ranked by winback probability. Personalised offers and recovery scripts per customer.

Tab 7

Engagement + ROI Tracking

Conversion ROI dashboard, team pipeline tracking, automated daily/weekly reports, template effectiveness analytics.

Tab 8

Advanced Analytics

Vertical-specific deep dives — category churn, AOV by risk tier, discount dependency, loyalty patterns, AI summaries.

Tab 9

Coupon + Campaign Intelligence

Smart coupon rules — no duplicate sends, auto-escalation for persistent risk, full redemption-to-ROI funnel tracking.

Purpose-built AI

Four models. Any business.

Each model is trained on patterns specific to your business type. Not a generic classifier adapted after the fact.

💻
SaaS

SaaS Model

  • Login frequency
  • Feature adoption
  • Support tickets
  • MRR trend
  • Contract dates
Learn more
🛒
E-comm

E-commerce Model

  • Order frequency
  • AOV trend
  • Category affinity
  • Discount dependency
  • Return rate
Learn more
📦
Subscription

Subscription Model

  • Billing failures
  • Plan downgrades
  • Usage vs plan
  • Renewal dates
  • Pause patterns
Learn more
🌐
Any vertical

Universal Model

  • Visit recency
  • Revenue cadence
  • Cycle deviation
  • Spend trend
  • Lapse detection
Learn more

Your numbers

Calculate your retention ROI

$50,000
5%
Monthly revenue at risk
$2,500
After ChurnGuard (75% save rate)
$1,875 saved/mo
Annual revenue recovered
$7,500

Built enterprise-ready from day one

REST API & webhooks. Not retrofitted — native.

ChurnGuard AI was architected with an API layer from the start. Whether you are a two-person SaaS startup or an enterprise team integrating into your internal data pipeline, the same production-grade REST API is available on every Pro Plus plan and above.

  • POST /api/v1/predict — submit a CSV programmatically and get predictions back as JSON
  • GET /api/v1/sessions — list all prediction sessions, filter by model type
  • GET /api/v1/sessions/{id}/export — pull results as CSV for your data warehouse
  • Webhooks — prediction.completed, lead.status_changed, campaign events pushed to your endpoint
  • API keys — create, rotate, revoke. Scoped access. Up to 5 active keys per account.
  • X-API-Key or Bearer token auth. SHA-256 hashed. AES-256 encrypted at rest.
churnguard_api.sh
# Predict via REST API
curl -X POST
https://api.churnguardai.com/api/v1/predict
-H "X-API-Key: cgai_your_key"
-F "file=@customers.csv"
-F "model_type=saas"
# Response
{
"session_id": "sess_abc123",
"high_risk_count": 42,
"total_customers": 500
}

Honest comparison

Why not Salesforce, Mixpanel, or a spreadsheet?

CapabilityChurnGuard AISalesforceMixpanelSpreadsheet
Churn prediction AI
Works with any CSV
SHAP explanations
Ready-to-send scripts
LTV + upsell intelligence
Coupon ROI tracking
REST API + webhooks
Setup time60 sec6+ months4+ weeksDIY
SMB-friendly pricing

Simple pricing

Start free. Scale as you grow.

Every plan includes all 9 tabs, all 4 models, all 20+ verticals.

Free

Free

Explore the full platform. No credit card.

  • 30 predictions included
  • All 4 AI models
  • All 9 analysis tabs
  • 8 business verticals
  • SHAP explanations
  • CSV export
Start free

Pro

$99/month

For growing teams ready to act on churn daily.

  • 1,000 predictions/month
  • AI retention playbooks
  • Lead scoring + CRM
  • Call / Email / WhatsApp scripts
  • Coupon campaign ROI
  • Daily team reports
Start Pro trial
Most popular

Pro Plus

$199/month

Unlimited scale. REST API. Webhooks. Enterprise-ready.

  • 2,000 predictions/month
  • REST API access
  • Webhook integrations
  • API key management
  • Priority support
  • Custom data retention policy
Start Pro Plus

Business

$399/month

Multiple seats, team management, advanced exports.

  • 3,000 predictions/month
  • Up to 5 team seats
  • Team assignment + tracking
  • Engagement ROI dashboard
  • Automated daily reports
  • Dedicated onboarding call
Start Business

Business Plus

$799/month

Enterprise scale. Advanced analytics. Premium support.

  • 10,000 predictions/month
  • Up to 20 team seats
  • Advanced analytics suite
  • Custom integrations
  • 24/7 premium support
  • Dedicated account manager
Start Business Plus

Common questions

FAQ

Stop guessing

Know exactly who to call tomorrow.

Upload your customer list today. In 60 seconds, get a ranked list of who is about to leave, why, and a ready-to-send message to save them.

Free trial includes 30 predictions, all 9 tabs, all models. Cancel anytime.