Predict cancellations before they click the
"Cancel" button.
SaaS users show warning signs weeks before they cancel. We monitor login frequency, feature adoption and support loads to flag accounts that are cooling off.
Retention Intelligence
Vertical-Specific Signals
CSM productivity
Expansion MRR
The SaaS Advantage.
ChurnGuard for SaaS is a customer success intelligence layer that sits between your app and your team. It identifies accounts that are under-utilizing their seats or have stopped adopting key features, allowing your CSMs to intervene before the renewal date.
The Challenge
In SaaS, usage is the leading indicator of revenue. If a customer stops logging in or stops using your "Sticky Features," they have already mentally canceled. Waiting for the renewal notice is a death sentence. You need to intervene while they are still "At-Risk" but active.
The AI Solution
Our LightGBM model analyzes your user-activity logs and support tickets. It identifies patterns like "Account-wide activity drop" or "High ticket load + Low login frequency" and provides a pre-written outreach script for your CSMs.
The Result
Lower MRR churn, higher expansion revenue, and better account health.
AI Intelligence
Signals tracked for
SaaS.
"A B2B SaaS company identifies 12 Enterprise accounts with declining seat usage. Proactive success calls prevent 9 cancellations and protect $140K in ARR."
Why ChurnGuard?
Stop using legacy tools for modern problems.
| Feature | ChurnGuard AI | Legacy BI |
|---|---|---|
| Prediction Accuracy | 92%+ | 40-50% |
| Setup Time | 60 Seconds | 3-6 Months |
| SaaS Playbooks | — | |
| Automated Actions | — | |
| PII Protection | Partial |
Stop the SaaS
revenue leak.
Upload your customer data and let ChurnGuard AI find the accounts you can save today. No code, no card.